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AYEDAŞ adopted a high-quality and environmentally-friendly approach while distributing electrical energy to its customers at its areas of operation. Considering environmental aspects in its infrastructure investments, AYEDAŞ has the mission to add value to its customers and life. The company has the goal to provide high-quality service to its customers and maintain the customer satisfaction at the highest levels with its corporate operational mentality and long-term energy market vision. The company attaches utmost priority to enable interaction with the customers through its competent employees and business excellency model; and create sustainable values together with its stakeholders.
AYEDAŞ values define the corporate culture in line with the quality policy, framework of activities carried out for customer satisfaction and service quality standards.
Sincerity: We put love, respect and trust at the centre of all our stakeholder relations and we appear as we are and act as we appear.
Passion: We approach everything we do with enthusiasm, excitement and perseverance; we move to energise our entire environment.
Courage: We express our ideas freely; take risks and we are not afraid to make mistakes. We take initiative to undertake responsibility and take action.
Continuous Development: We question ourselves and our work with a positive curiosity and a genuine excitement about innovation. To continuously improve, we always learn from our past experiences, develop in light of our future vision and become the pioneer of change.
Participation: We create environments to facilitate the participation of all our stakeholders, encourage them, value different ideas and generate the highest benefit with multiple collaborations.
