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Ayedaş, one of the leading electricity distribution companies of Enerjisa, the company that pioneers the energy transformation in Türkiye, completed its investments worth 1.5 billion TL in the first half of 2026 on the Anatolian Side of Istanbul, where the company serves an approximate population of 5.5 million and which constitutes the country's economic, cultural and historical center. The company also continues strengthening the city's energy infrastructure through its maintenance and repair operations.
Ayedaş, one of the three Enerjisa Distribution Companies together with Başkent EDAŞ and Toroslar EDAŞ which lead the energy transformation in Türkiye, sustains its services for a population of 5.5 million on the Anatolian side of Istanbul, the most populous and immigrant-receiving city in Türkiye. Maintaining its efforts to supply uninterrupted and high-quality energy, the company sustained its operations by adopting a customer- and solution-oriented approach in the first half of 2026 to supply more reliable and uninterrupted energy.
Strengthening the infrastructure in Istanbul to ensure uninterrupted energy
In line with its vision to have a better-lit Istanbul and to minimize adverse impacts of seasonal and geographical conditions, the company completed the maintenance works for a total of 9,096 lighting fixtures in Adalar, Ataşehir, Beykoz, Çekmeköy, Kadıköy, Kartal, Maltepe, Pendik, Sancaktepe, Sultanbeyli, Şile, Tuzla, Ümraniye and Üsküdar districts. Moreover, the company strengthened the energy infrastructure by checking and replacing 2,365 panels, 66 substations and 1,131 distribution centers. In the same period, maintenance works were completed for 759-kilometer-long lines, contributing to sustainable energy distribution.
Setting investment targets in line with the city's growing energy requirement, Ayedaş achieved these targets in the first half of 2026 in Istanbul, the city that connects continents. Laying a total of 458-kilometer-long new cables to supply uninterrupted and high-quality energy to a population of nearly 5.5 million that the company provides service, the company reinforced the infrastructure by completing the installation works for 1,037 lighting fixtures, 212 panels and 42 substations.
Customer-oriented service mentality enhances satisfaction
Focusing on digital transformation in order to make operational business processes more efficient, Enerjisa Distribution Companies sustain their efforts to maximize user satisfaction. Providing service 24/7, the company engages with customers via various channels, including www.ayedas.com.tr, Web ChatVolt, Ayedaş 186 Mobile Application, WhatsApp Hotline and 186 Call Center, while maintaining to enhance the digital customer experience via new applications.
Accordingly, Enerjisa Distribution Companies are broadening the capabilities of their digital assistant, ChatVolt, to feature a voice communication channel, with the goal to facilitate customers finalize their transactions more swiftly and conveniently. The Voice ChatVolt will enable customers to check for power outages and scheduled interruptions, as well as reporting faults and street lighting issues. ChatVolt will additionally offer information and guidance regarding electricity distribution issues, including meters, meter readings, and compensation, while connecting customers to live support services, if required.
Ayedaş, one of the three Enerjisa Distribution Companies in electricity distribution, together with Başkent EDAŞ and Toroslar EDAŞ, will continue its investments at the Anatolian Side of Istanbul to strengthen the energy infrastructure.
About AYEDAŞ
Ayedaş, one of the three Enerjisa Distribution Companies in electricity distribution, together with Başkent EDAŞ and Toroslar EDAŞ, will continue its investments at the Anatolian Side of Istanbul to strengthen the energy infrastructure.
